Website Migration

A: When your current hosting provider can no longer fulfill the needs of your web site, or if you go through frequent network downtime, or if you are made to wait for hours for the customer care staff to reply back to you, it may be a good idea to switch your provider, i.e. to migrate all the files for your sites together with your databases from your current provider to your future provider. At GiantHosts, we understand that this can be difficult & time–consuming. That is why we will do all that for you for free!Our highly accomplished technical team members will migrate your web site content from your current hosting provider to us. Our technicians have plenty of experience with website migration and can handle everything – from a customary WordPress–driven blog or Joomla^™ site, to an extremely complex, custom–built web application.

A: While we cannot give you an exact time window, since there are lots of variables, among them the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll give our very best to transfer your website within 48 hours, and in some cases – within 24 hours (if the website content is not large).

A: Yup. We’ll need the name of the site that you wish us to migrate. We’ll also need a means to access your old hosting account so that we can get the content pertaining to your website.

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We’re focused on safeguarding the security of the personal data gathered from the customers. To achieve that, we use technical security measures to prevent the loss, the misuse, the modification or the illegal leak of the personal details under our control. The security measures include, but are not limited to: physical, digital and administrative procedures to protect and secure the info that we receive on the web. When we ask users to present financial information (such as a debit card number), this info is shielded using the SSL (Secure Sockets Layer) technology.

A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. As soon as the transfer is over, we will ensure that everything is functioning properly and that the integrity of your data is not jeopardized before telling you that the transfer is completed. Then we will tell you how to transfer the domain name over to your hosting account with us and how to modify your DNS settings.

A: While we migrate your content, your web hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.

A: Yes. We support all regular Linux–driven web hosting platforms. We don’t support Windows–driven web hosting platforms, since we do not provide Windows web hosting services ourselves.In addition, we don’t support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.