Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent quality support on–time is our top priority, so we back up each shared web hosting plan with a one hour ticket solution warranty. Once you send a ticket or send us an e–mail, our client support team will do all they possible can to generate the most appropriate remedy for your case and to provide you with advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to write to us 24x7x365 with any issue you might have involving our products. We now have techs on duty on a regular basis to provide you with assistance at any time when required. You can utilize the ticketing system or post an email any time, or grab the telephone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a wide–ranging know–how base which is built–into all sections. In each part, you’ll find a Help button that will load for you a list of step–by–step guides on how to use a certain function or accomplish a certain action. In addition, we have generated guide films so you might get a better idea of the Control Panel’s interface.