Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our how–to video training will assist you with any task within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center consists of a long lineup of Frequently Answered Questions that cover all the parts of our Site Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is available 24x7 to respond to your tech questions. Expect a solution within no more than 60–minute after you have provided the ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Shared Web Hosting Help and Support

  • If you need guidance managing your shared web hosting account, or need more resources for your sites, just simply let us know and we’ll give you the right response.

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  • VPS Hosting Support
  • VPS Servers Support

  • Assuming that you want guidance making use of your administration panel or with the pre–configured free applications, let us know and we will reach you in maximum 60 minutes.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • We’ll be at your disposal around the clock to assist you with any given server maintenance procedure or to help you modify the present set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of expert technicians in a position to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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