1 hour ticket response
We are dedicated to offering a fast and proper response to every technical support ticket posted by a client. Our skillful help desk support staff representatives will review your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average client support ticket response time has proven to be 20 minutes.
A Topflight Client Support Service
Our techs possess broad experience in the shared web hosting realm and are practiced enough to come up with a quick solution to your problem. If, however, the matter at hand is not within the competence of a support technician, the client support ticket will be forwarded to a programmer or administrator for further assistance.
An Intuitive Help Section
In the Site Control Panel you will find an easy–to–navigate Help Center section where you can find quick suggestions on how you can use our hosting services. You can get the answers to your inquiries in the F.A.Q. archive, see more suggestions in the web hosting account management articles or check the instructional video tutorials.